Contact
Two business days
A person reads every message.
No ticket number, no chatbot, no sales sequence. Tell us what you are trying to work out and we will either answer it or say who can.
Heritage Platform Group, Inc. · Santa Clara, California
Nothing here is charged · nothing is sold on
01
Before you write
Four questions already have faster answers than us.
Not a deflection — a shortcut. If your question is one of these you will have the answer in a minute rather than in two business days.
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01
Asking about dates or prices?
Everything is on the programmes page, including what each costs and the date a price changes. We never quote a different number by email.
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02
Want a refund?
Reply to your receipt, or write here within 24 hours of purchase. The policy is on the Terms page and it is the same one for everybody.
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03
One decision, this week?
That is The Corner rather than an email thread — it is faster, and it is paid work with a worksheet in front of it.
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04
Press, partnerships, or teaching with us?
Say so in the first line and it reaches the right person faster. Pick the matching subject in the form below and it routes itself.
02
Write to us
Plain words are fine.
You do not have to phrase it well or know the right vocabulary. If you can describe the situation in the words you would use to a friend, that is enough for us to answer or to point.
Please do not send documents
No case numbers, no scans of passports, petitions or notices. We do not need them, we would rather not hold them, and an attorney is the right place for them. This form asks about your situation — never your status.
What happens next
- Now
- Nothing automated arrives. No confirmation sequence, no drip.
- ≤ 2 days
- A person replies. If a session you have paid for starts sooner than that, say so in the first line and we jump it.
- If it is not ours
- We say so plainly and name the kind of professional who should answer it. That reply is free and it is not a pitch.
We never sell your information, and we do not add you to anything you did not tick.
Boundaries
Said plainly
What we are, and what we are not.
Education and preparation
We teach published rules as written, on worked examples, and get you ready for the rooms where decisions are made. Where we are reading a rule rather than quoting it, we say so.
Not advice, not representation
We are not a law firm, not your attorney, not your CPA and not a brokerage. No legal, tax, immigration or financial advice, no position taken on your case, and nothing filed or signed for you.
No relationship created
Reading this site or attending a room creates no attorney–client or accountant–client relationship, and no sponsorship of any kind. Nothing said in a room is privileged.
Rules move, and dates matter. Anything we teach is accurate to the date we state and no further — check the date, then take your own facts to your own attorney and CPA. Every case turns on its own facts.